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As Ken Blanchard, John Carlos, and Alan Randolph clearly demonstrated in their previous bestseller, . Empowerment Takes More Than a Minute, empowerment is a process that requires ongoing effort, awareness and commitment to transforming the hierarchy. This essential guide offers managers detailed, hands-on answers to their real-life questions about how, exactly, they can navigate the journey to empowerment. Written in an easily accessible Q&A format, the book closely examines and expands on the three keys to empowerment originally presented in Empowerment Takes More Than a Minute-sharing information, creating autonomy through boundaries, and replacing the hierarchy with teams.