The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture by Robert Spector

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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture by Robert Spector

Robert Spector

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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture by Robert Spector

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Language

English

ISBN

9781119375357

Number of pages

224

The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture by Robert Spector - Robert Spector